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Otter.ai
VerifiedA meeting assistant that joins the call, transcribes it live and writes the action items.
About Otter.ai
- Conversational Chat AI Capabilities
- Text Generation Content & Media
- File Uploads Data & Files
- Public API Developer & Automation
- Team Workspaces Collaboration
- SSO & SAML Security & Compliance
Key Features
AI Capabilities
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Conversational Chat
Ask the transcriptMulti-turn natural-language conversation with follow-up context.
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Multilingual Support
Understands and replies in dozens of languages, including translation between them.
Content & Media
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Text Generation
SummariesDrafts, rewrites and edits long-form and short-form copy.
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Audio Transcription
Real-timeTurns recorded speech into searchable, summarised text.
Data & Files
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File Uploads
Attach files to a conversation for the model to read and work with.
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Document Analysis
Summarises, extracts from and answers questions about PDFs, DOCX and slides.
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Data Connectors
Calendar, CRMConnects to external stores such as Drive, SharePoint or a code host.
Developer & Automation
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Public API
A documented API for building the same capability into your own product.
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Task Automation
Action itemsSchedules recurring jobs or runs multi-step tasks without supervision.
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Third-Party Integrations
Connects to other SaaS products through apps, connectors or an integration platform.
Collaboration
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Team Workspaces
Shared workspace with pooled seats, billing and admin management.
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Projects & Folders
Group related chats, files and instructions into a reusable project space.
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Shareable Links
Publish a conversation or output as a link others can open.
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Version History
Restore or compare earlier versions of a generated document.
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Export & Download
Export chats, documents or data out of the product in an open format.
Security & Compliance
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SSO & SAML
EnterpriseSingle sign-on through your identity provider.
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Admin Controls & Roles
Central console for seats, roles, permissions and usage.
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Data-Retention Controls
Configure how long conversation data is kept, or turn training off.
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SOC 2 Compliance
Independently audited against the SOC 2 security framework.
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GDPR Compliance
Offers a data-processing agreement and EU data-protection commitments.
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Encryption at Rest & in Transit
Traffic and stored data are encrypted with industry-standard ciphers.
Otter.ai Pricing
Prices are set by the vendor and may change.
Basic
$0 /month
What's included
- A monthly transcription allowance
- Live transcription and captions
- Automatic meeting summaries
- 3 imported audio files lifetime
Pro
$16.99 /month
What's included
- Much larger monthly allowance
- Longer maximum meeting length
- Advanced search and export
- Custom vocabulary
Business
$30 /month
What's included
- Highest transcription allowance
- Admin controls and usage analytics
- Joins up to 3 concurrent meetings
- Priority support
Enterprise
Custom
What's included
- SSO and advanced security
- Organisation-wide deployment
- Data-retention controls
- Dedicated success manager
Integrations
What Users Say
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Real-World Use Cases
- Meeting notes
- Interviews
- Lectures
- Action items
- Sales calls
- Accessibility
What is Otter.ai?
Otter.ai records and transcribes meetings in real time, identifies who said what, and produces a summary with action items when the call ends. It joins Zoom, Google Meet and Microsoft Teams automatically from your calendar.
The live transcript is searchable while the meeting is still running, and afterwards the whole archive is searchable — which turns months of calls into a queryable record rather than lost audio.
The free tier covers a useful amount of monthly transcription.
Benefits of Otter.ai
What it removes from your week:
- Automatic attendance. It joins from your calendar; you do nothing.
- Live transcription you can search mid-meeting.
- Speaker identification so the transcript reads as dialogue.
- Automatic summaries and action items.
- A searchable archive across every past conversation.
- Real-time captions for accessibility.
Who Should Use Otter.ai?
Otter suits anyone in back-to-back meetings.
- Sales teams capturing call details without note-taking.
- Journalists and researchers transcribing interviews.
- Students recording lectures.
- Project managers needing reliable action-item capture.
- Accessibility use cases needing live captions.
Pros & Cons
Pros
6- Joins meetings automatically from your calendar.
- Live transcript is searchable while the meeting is still running.
- Speaker identification makes transcripts read as real dialogue.
- Summaries and action items generated automatically.
- The whole archive becomes searchable across months of calls.
- Real-time captions support accessibility requirements.
Cons
4- Accuracy drops with heavy accents, crosstalk or poor audio.
- Non-English support is weaker than English.
- Free-tier monthly minutes run out quickly.
- Recording participants raises consent obligations in many jurisdictions.
What's New
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AI meeting agents
FeatureAssistants that answer questions during a live call from the transcript.
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CRM sync improvements
FeatureBetter field mapping when pushing notes to Salesforce and HubSpot.
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Custom vocabulary
FeatureTeach Otter product names and jargon to improve accuracy.
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Plan restructure
PricingRevised transcription allowances across Basic, Pro and Business.
Frequently Asked Questions
Is Otter.ai free?
Which meeting platforms does it join?
How accurate is the transcription?
Do I need to tell people they are being recorded?
Can I search old meetings?
Does it integrate with a CRM?
Tool Information
- Category AI Audio & Voice
- PricingFreemium
- Free PlanYes
- API AvailableYes
- Mobile App
- Language Support6+ Languages
- Starting Price$0
- DeveloperOtter.ai
- Founded2016
- Websiteotter.ai
- StatusActive
- Last UpdatedAug 15, 2026
Best For
Tags
Languages
English
French
German
Japanese
Portuguese
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